Need help moving? This list of services and FAQs will help you with everything you need to make your move simpler.

Change of Address
You can change your address online by visiting the States Postal Service website|http://www.usps.com.

Register to Vote
If you would like to register to vote, please visit www.Congress.org.

Additional Moving Resources
If you are looking for additional moving services, please visit www.Moving.com.

• What if I need Maintenance in my bedroom or apartment?

  • Non-emergency service requests can be submitted in any of the following ways:

    • Stop by the office and our staff will complete a University Village service request form.
    • E-mail your maintenance request to the apartment community (please be as specific as possible regarding the location and actual problem). Our goal is to respond to work orders within 48 hours!
    • Submit a Service Request online. Go to your property's web site and select "Submit Service Request" in the "Residents" section.

    For emergency situations (water leaks, and back-up's, non-functioning AC/heat during weather extremes, non-functioning refrigerators, electrical outages, gas leaks and fire) we are available 24/7!

    During business hours, call the community office – do NOT leave a message or send an email. After hours, call the community office and the prompts will lead you to an operator that will page the appropriate property personnel to respond to your situation.

• Is there insurance coverage in the event of a fire, theft or natural causes?

  • Residents or guest's personal property and vehicles are not insured under the apartment lease agreement unless due to management negligence. We strongly recommend that residents purchase insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. Renter's insurance is relatively inexpensive (typically less than $20/month) and can often be secured through your automobile insurance carrier (first check your parent's home-owner's policy).

• What is installment rent?

  • Installment rent is the total amount of rent to be paid over your lease term divided into an equal number of payments of the same amount.

• Police & Fire Department

  • Emergency
    911

  • Non-Emergency
    311

• Other Emergency Numbers

  • Poison Control Center
    1-800-761-7661

  • J & J Towing
    462-2244

  • Texas Department of Public Safety
    873-3100

  • Municipal Court
    833-4800

  • America's Crisis Pregnancy Hotline
    1-800-672-2296

  • Crisis Intervention
    472-HELP-4357

  • City of Austin
    499-2000

  • Chamber of Commerce
    478-9383

  • Animal Control
    236-6418

  • Brackenridge Hospital
    324-7000

  • South Austin Hospital
    447-2211

• Universities and Colleges

  • University of Texas at Austin
    471-3434

  • UT Health Services
    471-4955

  • UT Office of the Registrar
    475-7575

  • UT Telephone Counseling
    471-2255

  • University Ticket Master
    477-6060

  • UT Undergraduate Writing Center
    471-6222

  • Austin Community College
    223-7000

  • Concordia University
    452-7661

  • St. Edward's University
    448-8400

• Utilities

  • Southern Union Gas
    1-800-700-2443

  • Gas Emergency
    1-800-959-5325

  • City of Austin Water
    912-6000

  • City of Austin Electric
    494-9400

  • Southwestern Bell Telephone
    1-800-464-7928

  • Time Warner Cable
    485-5555

  • Road Runner Tech Support
    531-2321

• Taxi Cab Services

  • Austin Cab
    929-0008

  • Yellow Checker Cab
    472-1111

• Pharmacies/Grocery Stores

  • HEB Pharmacy
    448-3353

  • Walgreen's
    336-5225

  • HEB
    448-3544

• Newspapers

  • The Daily Texan
    471-4591

  • Austin American Statesman
    246-0444

  • Austin Chronicle
    454-5766

• Pizza

  • Papa John's at Oltorf
    416-7272

  • Dominos
    447-6681

  • Austin's Pizza
    474-8822

  • Mr. Gattis
    459-2222

  • Pizza Hut
    444-4444

• Other Restaurants

  • P.F. Chang's
    231-0208

  • Chili's
    441-1899

  • Rudy's Bar-B-Que
    329-5554

  • El Arroyo
    474-1222

  • Serrano's
    302-3418

  • Plucker's
    479-9932

• Delivery Services

  • Longhorn Delivery
    477-8901